lost all traction – sidetracked and stuck in the mud
Posted in Formula 1, business, customer service on January 31st, 2008I give up. The Australian Grand Prix Corporation are morons. They have finally publicised their replacement for GP Traction, called Sidetracked, but unless you’re dedicated you’d never know about it or be able to find out about it. Information is buried, the offer (what you get for your money) is unclear and I think it is the wrong product marketed to the wrong audience.
The stupidity of their invisible marketing is enormous:
- Sidetracked is an existing brand name and web domain of a go-carting and leisure complex business (when googling a business or product it’s essential to have a unique and easy to find name) – marketing failure
- Sidetracked is not mentioned on the GrandPrix.com.au hompage – marketing failure
- Sidetracked is not mentioned on the grand prix website tickets page – marketing failure
- It is finally mentioned at bottom of the Ticketek grand prix tickets page – marketing failure
- The offer is not explained clearly – marketing failure



