I don’t know the woman whose tweet is embedded below. I have nothing against her and use her tweet merely to illustrate a point I have long been musing on. It’s nothing personal.
My question is this: why is it that the young so-called digital natives need to ask impossibly stupidly obvious questions on social media when they should already know the answer? I’ve seen so many examples, but this one is possibly the most perplexing.
@Coles Hi Coles, just came back from Fitzroy s'market & have been overcharged. How do I get my $$ back?
— Alana Schetzer (@schetzer) November 17, 2014
Surely it is obvious that if you have been overcharged by a retailer then, to get your money back, you return to that retailer to demonstrate your case. Is there any other possible solution? Am I missing something?
The irony here is that I read this article about digital natives (born after 1985) and digital immigrants (those older than that) about the same time I saw the tweet and the juxtaposition amused me.
The author of this tweet is presumably one of the former. It seemingly didn’t occur to her to think for herself or use common sense. In other words act on her own solitary initiative. Of course she consulted the internet.
I’m one of the latter. As an academically trained researcher I refer to external sources (such as the internet) after exhausting my own internal knowledge. I can’t imagine lacking the basic resourcefulness to avoid needing to ask such obvious questions.